Privacy Policy

Effective Date: 12 February 2025

Senior Movers (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy and security of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in compliance with the Protection of Personal Information Act (POPIA) in South Africa.

  1. Information We Collect

We may collect the following types of personal information:

  • Personal Identifiable Information (PII): Name, phone number, email address, physical address.
  • Transaction Data: Payment details and service history.
  • Technical Data: IP address, device type, and browsing history when using our website.
  • Communications: Emails, messages, and feedback submitted to us.
  1. How We Use Your Information

We use your personal information to:

  • Provide and manage our downsizing, moving, and estate clearing services.
  • Communicate with you about appointments, service updates, and inquiries.
  • Process payments and issue invoices.
  • Improve our website and customer experience.
  • Comply with legal obligations.
  1. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

  • Service Providers: Third-party moving companies, storage providers, or payment processors assisting in service delivery.
  • Legal Authorities: If required by law, court order, or to protect our legal rights.
  1. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.

  1. Your Rights

Under POPIA, you have the right to:

  • Access: Request details on the personal information we hold about you.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request the removal of your data when no longer necessary.
  • Objection: Restrict processing in certain circumstances.

To exercise these rights, contact us at contactus@seniormovers.co.za

  1. Data Retention

We retain personal data only as long as necessary to fulfill our services and comply with legal obligations. Once no longer required, we securely delete or anonymize your data.

  1. Cookies and Website Tracking

We may use cookies and similar tracking technologies to improve our website experience. You can manage cookie preferences through your browser settings.

  1. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy policies or content. Please review their terms before providing personal data.

  1. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on our website with the updated effective date.

  1. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Senior Movers
Sunset Beach, Milnerton, Cape Town
+27 82 393 5239
contactus@seniormovers.co.za

Scroll to Top